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Referrals

Phone Befriending

A Friendly Voice

Our Befrienders

Our Befrienders are just ordinary people, who are happy to share some time each week with a Befriendee. Learning to enjoy each other’s company, the volunteers talk to, go out with and meet up with their Befriendees. In other words, be a ‘friend’.

Volunteers do not:

  • accept gifts
  • do household chores
  • provide personal care
  • do shopping (although befrienders may be happy to accompany clients to the shops).

Each individual (volunteer and Befriendee) is responsible for their own expenses (tea, meals etc). TRIP do pay mileage expenses. 

All of our Volunteer Befrienders are trained and DBS checked.

 

If you would like any further information please contact us by phone (01404 46529) or email [email protected]

How It Works

  • Initial contact is made by a self-referral or by a referral from a family member. In some cases a referral may be made by a professional. It is important to note that the client’s consent must be given for a referral to be made. 
  • The TRIP Befriending Coordinator telephones the client to discuss befriending needs and appropriate times to call. 
  • A befriender is paired with the client and will telephone for an initial chat.
  • Following this initial introduction TRIP will speak with both the client and the volunteer to ensure that they are both happy with the introduction.
  • If both are happy to proceed, regular phone calls will be arranged either directly or via TRIP if preferred.
  • We try very hard to introduce people with similar interests.
  • Our TRIP Befriending Coordinator, Wendy, is just a phone call or an email away for support. 
CONTACT US
Self Referral

Information

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TRIP is a trading name of TRIP Community Transport Association.

Registered Office: 29-31 New Street, Honiton, EX14 1HA

[email protected]

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About

We are a community transport charity that connects you, the service user, to people and provides services to enable easier everyday living. Focusing on reducing isolation and loneliness alongside fairer provision to accessible transport and social inclusion.

Company limited by guarantee: 3961606

Registered Charity: 1082544

VAT Registration: 989488523