Virtual Befriending

Befriending, the 21st centuary way

What is Virtual Befriending?

Virtual Befriending is very similar to our traditional Befriending, the only difference being that the interaction happens over video call. We will provide you with an easy to use tablet that will enable you to have video calls with your Befriender. 


Many people struggle to have a proper conversation over the phone, one big issue being the lack of facial cues. Videos calling helps combat this by letting you see the person you are talking to.

How It Works

  •  Initial contact is made by a self-referral or by a referral from a family member. In some cases a referral may be made by a professional. It is important to note that the client’s consent must be given for a referral to be made. 
  • The TRIP Befriending Coordinator arranges to visit and discuss what the client’s needs are. 
  • They will also visit a second time to introduce a suitable volunteer befriender to the new client. Further visits will be arranged as necessary. 
  • Following this initial introduction TRIP will speak with both the client and the volunteer to ensure that they are both happy with the introduction.
  • If both are happy to proceed, regular video calls  will be arranged either directly or via TRIP if preferred.
  • We try very hard to introduce people with similar interests.
  • Our TRIP Befriending Coordinator, Wendy, is just a phone call or an email away for support.